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Lalit Ahuja

Richa April 2, 2019

Dear Richa,
This is to put on record our appreciation for the work you have done at our place.
Your unique method of effective consulting included:

1. Providing information to us. 2. Solving our problems. 3. Making a diagnosis, which necessitated the redefinition of the problem. 4. Making recommendations based on the diagnosis. 5. Assisting with implementation of recommended solutions. 6. Building a consensus and commitment around the corrective action. 7. Facilitating our learning—that is, teaching us how to resolve similar problems in the future. 8. Permanently improving organizational effectiveness.

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