Walmart has inspired many case studies, budding entrepreneurs, and business analysts. Sam Walton said, “If you want a successful business, your people must feel that you are working for them—not that they are working for you.”
He nurtured a “culture” of “connect”, “appreciation,” and “recognition” in the DNA of each colleague. This people-first approach became a powerful driver of Employee Engagement, Leadership Development, Team Building, Organizational Culture,and Talent Management.
Everyone who works at Walmart is expected to:
- Wish ‘good morning’ to each associate who crosses their path.
- Generally, give compliments to their co-workers and show them appreciation, even if they don’t have any particular reason to do so.
- Remember the first and last names of their colleagues and address them by one or the other.
- Learn a piece of relevant information about their associates—be it their hobby, background, family, etc.
- Don’t spot faults; rather, have a ‘good finding’ approach to their associates.
Employee morale shot up, and results multiplied!!
Taking a leaf from here we encourage all Organizations “to create a culture of identifying, rewarding and developing potential. Performance will multiply, and motivation will increase.
We have recently concluded Assessment Centers for a PSU. The experience once again reinforced a simple truth—when organizations focus on recognizing strengths and developing potential, performance follows naturally.
If your organisation is looking to identify future leaders, unlock employee potential, and make talent decisions with greater confidence, do reach out to Finesse to design and run an effective AssessmentCentre.
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